Change your email password

Your email account has its own password, separate from the one you sign in with on the Dashboard. Changing one does not change the other.

1. Sign in to mail.collective.tools with your email address and your current email password.
2. Select Update password in the left menu, under My account.
3. Fill in Current password, meaning your current email password.
4. Type the new password in Password and repeat it in Password check.
5. Click Update password.

After changing it you need to update your external programs. The new password takes effect immediately, but programs already connected keep trying the old one and stop fetching mail. Update the password in:

• Thunderbird or a similar program on your desktop.
• The mail app on your phone.

Mail on your Dashboard is unaffected and carries on working as usual.

Repeated sign-in errors after a change are almost always an external program still holding the old password.

If you want to change the password for the Dashboard and the services you reach from it instead, see the article on changing your password under Account and settings.